Terms and Conditions
Terms and Conditions for Booking Services
Creative Content Studio Limited
1. Definitions
In these Terms and Conditions:
• “Company” means Creative Content Studio Limited, Thatcham House, Turners Drive, Berkshire, RG19 4QD.
• “Client” means the individual or organisation booking Services from the Company.
• “Services” means podcast, video, and audio recording and editing services provided by the Company, as described on the Company’s website or agreed in writing.
• “Agreement” means the contract between the Company and the Client, incorporating these Terms and Conditions.
2. Booking and Confirmation
2.1. All bookings are subject to availability and are confirmed only upon receipt of full payment.
2.2. The Company reserves the right to refuse or cancel any booking at its discretion, including where proposed content or conduct is deemed inconsistent with the Company’s values, community standards, or professional reputation.
3. Fees and Payment
3.1. Fees for Services are as stated on the Company’s website or in a written quotation and are subject to change. The fee applicable at the time of booking will apply.
3.2. Full payment is required at the time of booking to secure the session.
3.3. Payments must be made using the methods specified by the Company. All fees are exclusive of VAT unless expressly stated otherwise.
4. Cancellations and Rescheduling
4.1. The Client may cancel or reschedule a booking by providing at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice are non-refundable.
4.2. The Company may cancel or reschedule a booking due to unforeseen circumstances. In such cases, the Client will be offered either an alternative date or a full refund.
5. Client Responsibilities
5.1. The Client must arrive on time for the scheduled session. Late arrival may result in a reduced session time without any reduction in fees.
5.2. The Client is responsible for ensuring that all content recorded or supplied complies with applicable laws and does not infringe the rights of any third party, including copyright, privacy, or defamation laws.
6. Company Responsibilities
6.1. The Company will provide the Services with reasonable skill and care and will ensure that studio facilities and equipment are maintained in good working order.
6.2. Raw files and live cuts will be delivered to the Client within 72 hours of the session unless otherwise agreed in writing.
6.3. Delivery timelines for edited content will be agreed on a case-by-case basis.
6.4. The Company reserves the right to delete recorded footage 30 days after delivery of the final product unless otherwise requested by the Client. Extended storage may be available for an additional fee.
7. Editing Revisions
7.1. Where the Services include editing, the Client is entitled to one (1) round of revisions to the edited content.
7.2. Revision requests must be submitted in writing within seven (7) days of delivery of the final edited product.
7.3. Revision requests received after this period may be declined or treated as a new editing request and may incur additional fees.
7.4. Revisions are limited to reasonable changes to the existing edit and do not include substantial re-edits, changes to creative direction, or the addition of new material, unless otherwise agreed in writing.
8. Liability
8.1. The Company’s total liability for any loss or damage arising in connection with the Services shall be limited to the total amount paid by the Client for the relevant session or editing service.
8.2. The Company shall not be liable for any indirect, incidental, or consequential losses, including loss of profits, business, or data.
9. Intellectual Property
9.1. The Client retains full ownership of all content recorded during the session.
9.2. Unless otherwise agreed in writing, the Company may use short excerpts of recorded content for its own promotional and marketing purposes. Clients may opt out of this by notifying the Company in writing prior to the session.
10. Confidentiality
10.1. Both parties agree to keep confidential any non-public, sensitive, or proprietary information disclosed during the provision of the Services, unless disclosure is required by law.
11. Governing Law and Jurisdiction
11.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
11.2. The courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising under or in connection with this Agreement.
12. Content Standards and Studio Rights
12.1. The Company reserves the right to refuse, suspend, or terminate any session — before, during, or after recording — if, in its reasonable opinion, the content or conduct of the Client, guests, or participants is inappropriate, offensive, discriminatory, unlawful, or inconsistent with the Company’s values or reputation.
12.2. Prohibited content includes, but is not limited to, hate speech, harassment, discrimination, incitement to violence, or the promotion of individuals or ideologies widely associated with harmful, abusive, or extremist behaviour.
12.3. Where a session is terminated under this clause, the Company may refund any unused portion of the session fee at its discretion.
12.4. The Company is under no obligation to host, edit, promote, distribute, or publicly associate with any content recorded on its premises.
By booking Services with Creative Content Studio, the Client confirms that they have read, understood, and agree to be bound by these Terms and Conditions.
Last updated January 2026